FAQ

Yes, free filament is included with both options in this promotion.

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on our website

If your order is missing the free filament, please contact our customer support team for assistance.
Email:customer@flashforge.com

If you return the 3D printer, the cost of the free filament will be deducted from your refund at a rate of €15 per roll

We accept various payment methods, including credit cards, PayPal, and other popular options. Choose your preferred method at checkout.